Privacy Policy

1. Who is responsible for your personal data?

The controller responsible for the processing of personal data is:

Goert Verhoeven Website: www.goertverhoeven.com E-mail: goert@goertverhoeven.com

Freedom With Health is the concept and vision behind this website. The website and the associated services are operated under Goert Verhoeven.

2. What personal data do we process?

Depending on how you use our website and services, we may process the following personal data:

• Name and contact details
• Address and billing details
• Business information, where applicable
• Information you provide through forms, email, or other communication channels
• Information required for appointments, orders, training courses, webinars, programmes, coaching, or other services
• Payment and transaction information
• Technical information, such as IP address, browser type, and website usage
• Cookie data, where consent is required and has been provided

We only process personal data that is necessary or relevant for the purpose for which it is collected.

Where certain personal data is necessary to enter into an agreement with you or provide a service, we may be unable to provide the relevant service if you do not provide this information.

3. Special categories of personal data and health information

Within certain services, information relating to health, wellbeing, or lifestyle may be discussed.

Health data is considered a special category of personal data and is therefore handled with additional care. Where processing of such information is necessary, it will only take place where a valid legal basis exists and, where required, with your explicit consent.

4. Why do we process personal data?

We may process personal data in order to:

• Contact you in response to an enquiry
• Handle appointments and requests
• Provide products or services
• Provide training courses, webinars, programmes, coaching, or other services
• Process payments and invoices
• Maintain our administration
• Provide customer service
• Improve and secure our website and services
• Comply with legal obligations
• Send newsletters or other marketing communications where a valid legal basis exists

You can unsubscribe from commercial emails at any time using the unsubscribe option included in the relevant email.

5. What legal basis do we use to process your personal data?

We only process personal data where a valid legal basis exists. Depending on the circumstances, this may include:

• The performance of, or steps taken prior to entering into, a contract
• Compliance with a legal obligation
• Your consent
• A legitimate interest, for example in relation to security, fraud prevention, and improving our services, provided that your privacy interests do not override those interests

6. Do we share personal data with other parties?

We do not sell your personal data.

We may use external service providers to support our services, including providers of CRM systems, email services, payment processing, online communication, website hosting, administration, and technical support.

These may include CribCRM, Stripe, and Zoom.

We only share personal data that is necessary for the relevant purpose and, where required, put appropriate arrangements in place to protect that data.

If you are referred through our website or services to an external provider, the privacy policy of that provider applies to the processing carried out by that provider.

7. Personal data outside the European Economic Area

Some software providers or service providers we use may process or store personal data outside the European Economic Area (EEA).

Where this occurs, we ensure that a valid transfer mechanism and appropriate safeguards are in place, such as an adequacy decision or Standard Contractual Clauses approved by the European Commission, where required by law.

8. How long do we retain your personal data?

We do not retain personal data for longer than necessary for the purpose for which it was collected, unless we are legally required to retain it for a longer period.

The retention period depends on factors including the purpose for which the data was collected, the duration of our relationship with you, and any applicable statutory retention requirements.

Administrative and tax-related information is retained for the applicable statutory retention period.

9. Cookies

Our website uses cookies and similar technologies to ensure that the website functions properly and, depending on your preferences, to analyse website usage and support marketing activities.

We may use:

• Functional cookies
• Analytical cookies
• Marketing and tracking cookies

Where consent is required for certain cookies, we will ask for your consent before placing or activating them.

Our website may use Meta Pixel. Where consent is legally required, this technology will only be activated after you have provided your consent.

You can adjust your cookie preferences through the cookie settings on the website.

10. Security of personal data

We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, alteration, or disclosure.

11. Your rights

Under the GDPR, you may have the right to:

• Access your personal data
• Correct inaccurate personal data
• Request deletion of your personal data where applicable
• Request restriction of processing
• Object to certain types of processing
• Request the transfer of your personal data where the right to data portability applies
• Withdraw consent previously provided

If you wish to exercise any of these rights, please contact us at goert@goertverhoeven.com.

12. Automated decision-making

We do not make decisions based solely on automated processing of personal data that produce legal effects concerning you or similarly significantly affect you.

13. Complaints

If you have a complaint about the way we process your personal data, we encourage you to contact us first so that we can try to resolve the matter.

You also have the right to lodge a complaint with the competent data protection authority. In the Netherlands, this is the Dutch Data Protection Authority, Autoriteit Persoonsgegevens.

14. Links to other websites

Our website may contain links to websites, online stores, platforms, or services operated by other parties.

We are not responsible for the privacy practices of these external parties. We therefore recommend reviewing the privacy policy of the relevant website or service.

15. Minors

Our products and services are intended for persons aged 18 and over.

We do not intend to knowingly collect personal data from minors without the required consent of a parent or legal guardian.

16. Changes to this Privacy Policy

We may amend this Privacy Policy if our services, systems, or applicable laws and regulations change.

The most current version will always be published on our website.

17. Contact

If you have any questions about privacy, your personal data, or this Privacy Policy, please contact:

Goert Verhoeven Website: www.goertverhoeven.com E-mail: goert@goertverhoeven.com